Shipping & Returns
Shipping for Customized Items:
Shipping is free if the total value of order is above $250.
Make to order items with customization are shipped within 5-7 days of order confirmation and takes 5-7 days for shipping.
Average timeframe for receiving your order is around 2 weeks.
Customized orders cannot be canceled or returned.
We are not responsible for 3rd party shipping cost errors.
Shipping for In-Stock Items:
We ship in-stock orders the next business day.
You have the option to cancel the order before it is shipped.
We are not responsible for 3rd party shipping cost errors.
Canada:
Quebec, Ontario & Atlantic Provinces (NB, NS, PEI)
Free; if order is $250 or above
Regular $35; delivery time is 5-7 days
Western Canada & NF (AB, BC, MB, SK, NF)
Free; if order is $250 or above
Regular $45; delivery time is 5-7 days
NW Territories, Yukon, Nunavut:
Contact us if you want an order shipped to one of these locations.
USA:
Eastern States
Free; if order is $250 or above
Regular $50; delivery time is 5-7 days
Western States
Free; if order is $250 or above
Regular $60; delivery time is 5-7 days
International:
Contact us first if you want an order shipped to rest of the world.
Shipping to a Different Address from Billing
At our sole discretion we reserve the right to refuse shipping to an address different from the billing address.
Undeliverable Orders
If your order is undeliverable because there is no one to sign for the package and the order is returned to us by the courier company, or the address is incorrect/incomplete we will charge a 25% restocking fee and refund the balance. Or we can re-ship the package at your expense.
Returns & Cancellations
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement in writing via e-mail to hello@effendiracing.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Order cannot be cancelled or returned if it was customized in any way such as size, color, logo, name, flag printing etc.
Conditions for Returns:
In order for the items to be eligible for a return, please make sure that:
The items were purchased in the last 30 days
The items are in the original packaging
The items are not damaged in any way
The following items cannot be returned:
The item was made to your specifications or clearly personalized.
The items which are not suitable for return due to the wear & tear or hygiene reasons and were unsealed after delivery.
The items which are, after delivery, were used on track.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Return Procedure
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
530 Martin St,
Milton, ON L9T 3H6
Canada
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Shipping, Returns and Refunds , please contact us by e-mail hello@effendiracing.com